The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Room Service
“I was pleasantly surprised by the room service, which promptly delivered my preferred dinner from a nearby restaurant without any extra charge.” view full review
Free Lobby Wi-Fi
“The free Wi-Fi access in the lobby was a great convenience, allowing me to stay connected while enjoying my time at the hotel.” view full review
Easy Transportation
“The availability of taxis and proximity to shops made transportation so easy, enhancing my overall experience during the stay.” view full review
Comfortable Room
“The room was very comfortable and well laid out, providing a cozy atmosphere to relax after a long day.” view full review
General
Free Wi-Fi
Parking lot
Safe deposit box
Room features
Sitting area
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Ajyad Al Masafi District,
Mecca,
Saudi Arabia,
Makkah
Map view
Ajyad Al Masafi District,
Mecca,
Saudi Arabia,
Makkah
City landmarks
Mosque
Masjid al-Haram
1.1
mi
Masjid al Haram
Kaaba
1.2
mi
4256 King Abdul Aziz Rd
Zamzam Well
1.3
mi
Makkah
Grand Mosque
1.0
mi
First Ring Rd
Abraj Al Bait Mall
2.2
mi
MeccaSaudi Arabia
Black Stone
1.2
mi
4280 باب العمرة Harat Al Bab and Ash Shamiyyah، Mecca 24231 7499
Safa and Marwa
1.1
mi
Al Hil
Masjid Taneem
1.2
mi
Al Masjid Al Haram Rd
Al Salam Gate
1.1
mi
Al Safa
1.1
mi
أجياد، 7169,،، Mecca 24231 5155
Safa Hill
1.1
mi
Bab Al Umrah
1.3
mi
Cemetery
Jannat Al Muallaa Cemetery
1.5
mi
Ibrahim Al Khalil Road
Raffles Spa
1.4
mi
Clock Tower Museum
2.2
mi
Al Jummayzah
Saqqaf Palace
1.6
mi
MeccaSaudi Arabia
The Abraj Al-Bait Towers
2.1
mi
Museums
Al-Zaher Palace Museum
2.4
mi
off Al Jawhara St
Bay'ah Mosque
2.5
mi
Abu Kubais
2.5
mi
An Naseem
Miqot makani
2.7
mi
Jabal Thawr
3.1
mi
Al Mashair
Small Jamarah
2.9
mi
off Jabal Thawr Rd
Ghar Thowr
3.1
mi
Nearby
Ajyad Street
UmrahLimo
2000 ft
Restaurants
Smash Burger
1300 ft
Abraj Al-bait
Simit Sarayi
2.3
mi
Ajyad Street Abraj Albait First Floor
Zamzam Lobby Lounge
1.2
mi
Makkah
Five Guys
1.3
mi
Conrad Hotel Ibrahim Al Khalil Road
KFC
1.4
mi
Ibrahim Al Khalil Road Jabal Omar
The Oasis
1.4
mi
Ibrahim Al Khalil Street Jabal Omar
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Clean room
Close to Haram
Rudeness
Limited dining options
6.0/10
Guest rating
Rooms
6.7
Location
7.1
Service
5.8
Dining
5.0
Guest reviews
6.0/10
based on 10 reviews
6.3
6.3/10 based on 541 reviews
Henry
United Kingdom,
May
2024
6.0/10
The hotel had a mix of positives and negatives. The rooms were neat and clean, and the breakfast was amazing. However, the check-in was delayed significantly past the promised time, leaving us waiting for hours. The location was decent, although the walk back to the hotel was challenging due to the steep hill.
Rooms
8.0
The rooms were neat and clean, and the breakfast was amazing.
Service
5.0
The service was lacking as the check-in was delayed significantly past the promised time.
Location
7.0
The location was relatively close to Haram, although the walk back to the hotel was challenging due to the steep hill.
Dining
5.0
The dining experience was below expectations.
Facilities
6.0
The facilities were standard, but nothing extraordinary.
Ben
United Kingdom,
April
2024
5.8/10
My stay at the hotel was mixed. The rooms were neat and clean, and the breakfast was amazing, which I enjoyed as a solo traveler. However, the room felt congested with old furniture. The service was most unhelpful and insensitive, as they never changed our bed sheets despite numerous requests, and the reception staff was not responsive at all. The location was great, slightly uphill but the manager easily solved any issues I had. The dining experience was not up to the mark with limited food options available. However, the hotel does offer halal products. The facilities provided were satisfactory.
Rooms
7.0
The rooms were neat and clean with amazing breakfast, suitable for only one person, but felt congested with old furniture.
Service
5.0
The service was most unhelpful and insensitive, and the reception staff was unresponsive.
Location
8.0
The hotel's location, while slightly uphill, is great and close to Haram. The nearby hotels offer a buggy service to Haram, compensating for the steep curve.
Dining
5.0
The dining experience was not up to the mark with limited food options available, and some items were missing from the booking, although halal products were offered.
Facilities
6.0
The facilities provided were satisfactory.
Peter
United Kingdom,
April
2024
6.0/10
The hotel is located near the Haram, making it very convenient for visitors, with shops close by. The rooms may be a bit small, especially when accommodating luggage for multiple guests. The service was subpar, with a mix of cold behavior and some satisfactory support from lower-level staff. The dining options were limited, although there were no specific complaints about food quality. Overall, it offers good value for its proximity to the Haram and shops.
Rooms
6.0
The room was supplied with just one roll of toilet paper and two bath towels for 4 people, which was inadequate. The space is limited, especially with luggage.
Service
5.0
The service showed cold behavior initially, but some lower-level staff provided satisfactory support. There were instances of rudeness and wasted time during check-in. Communication was lacking with unresponsive phone support and poor Wi-Fi.
Location
8.0
The hotel is very much near to the Haram, which is a major convenience. While it is located close to shops, it is on a slightly uphill terrain, which may not be ideal for elderly guests.
Dining
5.0
The dining options were limited with poor menu choices, making the experience subpar.
Facilities
7.0
No specific comments were made about the facilities, so it's assumed to be standard. However, the absence of certain amenities like a restaurant after 6 PM could be a drawback.
Clean room
Rudeness
Arthur
United Kingdom,
December
2023
5.8/10
The hotel's location is convenient, near Haram mosque, but some aspects were not as expected. The rooms are very small and weren't prepared upon arrival for only 1 person. The service had its ups and downs with unchanging sheets despite reminders but cooperative staff on reception. The dining options were limited but the hotel is close to the Haram.
Rooms
5.0
The rooms are very small and weren't ready for only 1 person.
Service
6.0
The service had its pros and cons with unchanging sheets but cooperative staff on reception.
Location
7.0
The hotel is close to the Haram, but some inconvenience due to ongoing road works.
Dining
5.0
The dining options were limited, but the hotel's proximity to the Haram is a plus.
Facilities
6.0
Basic facilities, nothing extraordinary.
Convenient location
Limited dining
Agnes
United Kingdom,
December
2023
5.4/10
The hotel rooms were not as big as I expected, feeling more like a cage than a comfortable space, even after a 2-hour delay in check-in time. However, they were neat, clean, and provided an amazing breakfast. The service was disappointing, as the staff never picked up the phone, spoke poor English, and was generally unhelpful and insensitive. The location was convenient, within walking distance to Haram mosque, although other aspects fell short of value for money. The dining experience was subpar, and the facilities were lacking.
Rooms
7.0
The rooms, though smaller than expected, were neat, clean, and offered a delightful breakfast.
Service
5.0
The service left much to be desired with unresponsive staff and poor English skills.
Location
6.0
The hotel's proximity to Haram mosque was convenient but lacked value for money in other areas.
Dining
5.0
The dining experience was not up to the mark, failing to impress with limited options.
Facilities
5.0
The facilities were basic and did not meet expectations.
Clean
Poor service
John
United Kingdom,
December
2023
5.0/10
The hotel is very good overall with a helpful hotel operator assisting us in finding additional rooms. The room felt more like a cage than a hotel room, but it was well-supplied. However, the service was lacking as they never changed our sheets and wasted our time during check-in. The location is close to Al Haram but challenging for older individuals. The dining options were limited and not great.
Rooms
7.0
The room was supplied with just one roll of toilet paper and two bath towels for 4 people.
Service
5.0
The service was rude, and they never changed our sheets despite our requests.
Location
6.0
The location is close to Al Haram, but challenging for older guests.
Dining
5.0
The dining options were limited and not up to par.
Facilities
5.0
Jane
United Kingdom,
November
2023
6.4/10
The hotel is situated on a mountain very close to Haram, making it convenient for pilgrims. The steep hill and ongoing works on Ajyad Road can be challenging, especially during peak times. The rooms were very clean, but amenities were limited for a group of four. The service was cooperative, although one specific staff member stood out.
Rooms
7.0
The rooms were very clean and well-maintained but lacked sufficient supplies for a group of four.
Service
8.0
The staff was cooperative and friendly, with one standout member providing exceptional help.
Location
6.0
The hotel's proximity to Haram is great for pilgrims, but the steep incline and ongoing road works can be challenging, especially for elderly guests and children.
Dining
5.0
The lack of dining options in the evening was a downside for tired guests
Facilities
6.0
The hotel lacked certain facilities like onsite dining options and evening transportation, impacting the overall convenience for guests.
Clean
Limited amenities
Tony
United Kingdom,
November
2023
7.2/10
The hotel is conveniently located near Al Haram, just a short walk to Kaaba. The rooms were a bit small, making it challenging to move around with luggage. The service was excellent, with very polite and helpful staff. However, the dining options were limited, offering only toasted sandwiches.
Rooms
7.0
The rooms are small and cramped when luggage is inside, more like a cage for a four-person room.
Service
9.0
The service was very helpful, polite, and nice; staff were attentive and accommodating.
Location
9.0
The location is superb, being near Al Haram and just a short 5-10 minute walk to the mosque.
Dining
5.0
The dining experience was lacking, with limited food options available, mainly focusing on toasted sandwiches.
Facilities
6.0
The hotel lacks certain facilities like a restaurant after 6 PM and transportation services, causing inconvenience for guests.
Clean
Limited dining
Craig
United Kingdom,
June
2023
5.8/10
The hotel is in a convenient location near Haram, although access back to the hotel involves a steep climb. The rooms are congested with old furniture, but the staff's behavior is a mix of cold and satisfactory. Limited food options are available, and there is no restaurant service after 6 pm. Despite these drawbacks, the hotel provides a clean room and is very close to the Haram.
Rooms
5.0
The rooms are congested with old furniture and lack space for luggage.
Service
6.0
The staff's behavior is a mix of cold and satisfactory.
Location
7.0
The hotel's location near Haram is convenient, but the steep hill makes it difficult to access.
Dining
5.0
Limited food options available, no restaurant service after 6 pm.
Facilities
7.0
No specific comments about facilities.
Clean room
Congested rooms
Gordon
United Kingdom,
May
2023
7.4/10
My stay at the hotel was a mixed experience. The room was neat and clean, and the amazing breakfast was a highlight. However, the room felt more like a cage than a hotel room, which was a downside. The service was very helpful and friendly, enhancing my overall experience. The location, although fine, lacked certain accessibility features. The dining experience was okay but could have been better. As for the facilities, they were satisfactory but not exceptional.
Rooms
8.0
My room was neat and clean, and the amazing breakfast was a highlight.
Service
9.0
The service was very helpful and polite, enhancing my overall experience.
Location
7.0
The location was fine, but lacked certain accessibility features.
Dining
6.0
The dining experience was okay but could have been better.
Facilities
7.0
The facilities were satisfactory but not exceptional.
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